Day One: Monday

09:30 Registration and Refreshments  
09:45 Chair and Delegates’ Welcome and Introductions
Sharing Delegates Experience - Discussion on potential case studies.
Key facts about conflict, types, extent, stakeholders.
10:15 Understanding Conflict & the Conflict Cycle
Sources and manifestation of conflict
Importance of monitoring and engagement in building sustainable peace
Understanding how conflicts become more complex as time passes
11:30 Morning coffee  
11:45 Conflict Analysis Frameworks 
Outlining a framework to determine the potential for conflict
Best practice in utilising frameworks to determine state of conflict and required response
13:00 Lunch  
13:45 Conflict Mapping Exercise
Mapping conflicts by identifying its sources, actors and interests
Understanding when and how to use external support
14:45 Afternoon tea  
15:00 Chartered Management Institute Criteria
Structuring a written piece of work for assessment - Generic Overview and Principles
Structuring these two specific pieces of work to demonstrate all the assessment criteria
Blending conflict transformation content into these structures
16:15 End of Day Wrap Up and Summary  
16:30 Close  

Day Two: Tuesday

09:30 Registration and Refreshments
09:45 Chair’s Introduction and Recap
10:15 Conflict Prevention
Understanding the conflict prevention context: Structural challenges and crisis situations, using technical and diplomatic solutions;
Understanding peace and dialogue architectures;
Identifying actors with comparative advantage to engage in conflict prevention contex
11:30 Morning Coffee
11:45 Understanding Peacemaking
Understanding the complexity of violent conflicts and
Managing a peace process: who should do what, when and how to undertake peacemaking successfully
13:15 Lunch
14:00 Peace Agreements
Understanding Types of Agreements and Purpose
Ceasefires, Framework Agreements, Comprehensive agreements
Addressing sources of conflict, implementation, timing, monitoring, future conflicts
15:00 Afternoon tea
15:15 Humanitarian Action
Understanding the need, context and challenges of undertaking humanitarian actions;
Humanitarian principles of action;
IDPs, forced migrants and refugees,
Current challenges and complexities
16:30 End of Day Wrap Up and Close

Day Three: Wednesday

09:30 Refreshments
09:45 Chair’s Introduction and Recap
10:00 Peacebuilding 1/State Strengthening & Security Issues
Understanding the legitimate use of force and the security sector:
Disarmament, demobilisation and reintegration (DDR)
Security Sector Reform (SSR)
Police and judicial reform
Transitional justice issues
11:30 Morning Coffee  
11.45 Peacebuilding II/State Strengthening: Institutions & Justice
Building institutional legitimacy
Principles of accountability and transparency
Delivery of justice and basic services
Enhancing gender participation
12:45 Lunch  
13:30 Peacebuilding III/Democracy & Stakeholder Engagement
Understanding partnerships between the state and non-state actors to increase state legitimacy.
Understanding the role of media and civil society in ensuring government accountability and transparency;
Democratisation, political party development and elections
Space for dialogue: effective stakeholder management and architectures for peace and dialogue
16:00 End of Day Wrap Up  
16:30 Close  

Day Four: Thursday

09:30 Registration and Refreshments  
09:45 Chair’s Introduction and Recap  
10:00 Multitrack Diplomacy
Understanding the 9 tracks of Multi-Track Diplomacy:
Mediation actors in international affairs: states, regional organisations, UN, NGOs, media, civil society, and individuals;
Analysing the relationship between different diplomacy tracks;
Understand the opportunities and risks for single & multitrack diplomacy;
Establish common aims, benefiting from comparative advantages.
11:30 Morning coffee  
11:45 Dialogue
Understanding the principles of dialogue
When and how to use dialogue to resolve conflict
12:30 Lunch  
13:15 Negotiation
Understanding the principles of negotiations:
Mapping Positions, Interests and Needs;
Understanding when to use negotiations to resolve conflict
14:30 Afternoon Tea  
14:45 Mediation
Understanding the principles of mediation,
Understanding when and how to use mediation to resolve conflict
Understanding the role of the mediators &
Mediation strategies: communication, facilitation & manipulation
16:15 End of Day Wrap Up and Summary  
16:30 Close  

Day Five: Friday

09:30 Refreshments  
09:45 Chair’s Introduction and Recap  
10:00 Case Study and Role Play Instructions
Using the knowledge and skills gained during the training.
Clarification on case study and instructions for role play
11:00 Morning Coffee  
11:15 Act 1:
Conflict mapping and preventing conflict
12:30 Lunch  
13:15 Act 2:
Peacemaking using negotiations, mediation and MTD
14:30 Afternoon Tea  
14.45 Act 3:
Developing a peace agreement & identifying peacebuilding issues
16:00 Group Presentations
16.30 End of Course Wrap Up
Final questions